For the last few months, I was working on a secret project: teaching and launching our customer service chatbot, Edith. We write a lot about how writers can utilise AI and Natural Language Processing to save time with their marketing, so we thought: let’s try it ourselves! This is why we built Edith, our new customer service superstar: she knows the FAQ better than any of us, has a great sense of humor (well, she has my sense of humor) and gets smarter by the day. This article is on how to build a messenger bot using Dialogflow (API.AI) and how can authorpreneurs use it in their marketing. You can also try the bot (we used the sad and low-functionality WordPress plugin), only under this article.
Messenger Bot for Writers: Common Usages
Who doesn’t like talking to a robot? I start every morning asking my Google Assistant for the weather and traffic updates; but I often find myself just casually engaging in conversations with Siri on the iPad. (And millions of youtube videos prove that I’m not alone.)
Messenger bots are a great way to engage potential readers and keep your existing readers entertained.