IT jobs

IT Support Assistant

 

Do you love helping others? Are you a compassionate communicator, a problem-solver that can multi-task ? If so, then we here at PublishDrive want to hear from you!

 

Tasks and Outputs:

  • Exceeds our customer’s expectations by providing top notch customer service.
  • Engages in real-time troubleshooting with customers to resolve technical issues.
  • Ability to work a minimum of 32-40 hours a week; including weekends
  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Calmly attempts to resolve and de-escalate any issues

 

Knowledge and Skills required:

  • Good analytical and problem solving skills
  • Able to read, write, and speak English clearly (+Spanish, 2nd language )
  • Assertive personality with good communication skills
  • Knowledge: Zendesk, basic HTML
  • True understanding of PC keyboarding skills; Advanced Browser Knowledge and Basic Microsoft Office (Outlook, Word, Excel) experience required.
  • Strong and creative written communication skills
  • Positive personality – We’ll give you the tools to succeed, guaranteed
  • One year of customer service experience and/or equivalent transferable skills
  • Six months of tech support experience and/or equivalent transferrable skills

What we offer:

  • home office
  • competitive salary
  • flexible

Please send your CV to job@publishdrive.com and in your message state very shortly (in only one short paragraph) why you are interested in this job.

Location: US, South-America

 


Backend and AI developer

Tasks and Outputs:

  • Planning and developing backend layers for web applications;
  • Planning and developing backend communication layers with foreign systems
  • Design and develop SQL data structures needed to support new development efforts (including keys, indexes, triggers and stored procedures).
  • Design and develop scheduled ETL tasks
  • Design and develop Machine Learning and NLP tasks according to business needs
  • Identify and recommend process improvements
  • Identify and recommend new technologies and tools

Knowledge and Skills required :

  • Strong knowledge of object-oriented programming in PHP
  • Python programming knowledge is strongly recommended;
  • Working knowledge of SQL databases (mysql preferred)
  • Experience of linux environment, basic understanding of shell scripts
  • Experience of any ETL tool
  • Experience of AI techonology
  • Thorough understanding of MVC
  • Good understanding of XML/XSD
  • Good understanding of HTTP protocol and its components, such as headers and cookies
  • Good understanding of security vulnerabilities and limitations, such as CORS, CSRF and XSS
  • Ability to troubleshoot and debug complex defects with debugger and profiler tools
  • Ability to understand business requirements and translate them into technical requirements;
  • Working knowledge of version control systems (SVN or Git)
  • Desire to learn and grow professionally
  • Openness to quick changes and new ideas
  • Excellent problem solving skills
  • Fluent English in writing

What we offer:

  • full time employee status with competitive salary
  • start-up environment (daily work with the founders)
  • office in the center of the city
  • free coffee, table football, darts
  • constant feeling of creating something cool

Please send your CV to job@publishdrive.com and in your message state very shortly (in only one short paragraph) why you are interested in this job.

Location: Budapest


Frontend developer

Tasks and Outputs:

  • Develop high quality object-oriented code using PHP in Zend Framework
  • Develop web application of PublishDrive utilizing HTML5, PHP, CSS3, and JavaScript using Zend Framework, jQuery, Bootstrap, HighCharts,
  • Design and develop SQL data structures needed to support new development efforts (including keys, indexes, triggers and stored procedures).
  • Develop unit and system tests for code developed by self and others
  • Identify and recommend process improvements
  • Identify and recommend new technologies and tools

Knowledge and Skills required:

  • Strong knowledge of object-oriented programming in PHP and JavaScript
  • Thorough knowledge of HTML5, CSS3
  • Thorough understanding of MVC
  • Working knowledge of SQL databases (MySQL preferred)
  • Good understanding of HTTP protocol and its components, such as headers and cookies
  • Solid understanding of security vulnerabilities and limitations, such as CORS, CSRF and XSS
  • Good understanding of advanced design patterns and components, such as asynchronous execution, promises and multithreading
  • Ability to troubleshoot and debug complex defects with debugger and profiler tools, such as browser specific developer toolbars
  • Working knowledge of version control systems (SVN or Git)
  • Desire to learn and grow professionally
  • Openness to quick change and new ideas
  • Excellent problem solving skills
  • Fluent English in writing

Nice to have:

  • Any knowledge of Python
  • Any experience in Machine Learning/AI
  • Experience in Data Science
  • Familiarity with Linux operating system internals
  • Familiarity with Jira

What we offer:

  • full time employee status with competitive salary
  • start-up environment (daily work with the founders)
  • office in the center of the city
  • free coffee, table football, darts in the office
  • constant feeling of creating something cool

Please send your CV to job@publishdrive.com and in your message state very shortly (in only one short paragraph) why you are interested in this job.

Location: Budapest